FAQ's

 

What size will be best for me?

Take a squizz at our sizing chart to get a feel for your size, BUT, we strongly recommend you email us for specific measurements at info@meloxthelabel.com bc we want to make sure you get the best size possible (we love an email!). 

Can you explain your pricing?

Our prices are as they are because we a small brand and we only do very limited runs. Our prints are individual and special and you will not find them anywhere else.

Do you ship internationally?

Yes we do and love to! There is a flat rate of $20 AUD for international shipping.

What is 'Making an Offer?'

Make an offer is designed to replace the sale items page. It allows you to put in an offer for an item on sale. We will then either accept or reject the offer. For more info, visit  https://www.oaklas.com/faq/

How do I care for my piece of MELOX clothing?

To avoid any dramas when taking care of your MELOX piece, we strongly recommend using gentle cold hand wash with light detergent to clean it. Do not rub the fabric vigorously. Do not wring with pressure. Instead, gently squeeze the water out. Hang inside out to dry, out of direct sunlight Please iron on a low setting. Never iron any sequins or beads! Please be gentle with sequins and beads - any heavy pull or snag can cause them to fall off and MELOX does not take responsibility for this. We provide you with a few extra sequins and beads to patch up any snags.

How do I care for my MELOX SWIM?

Gently cold hand wash your MELOX swim. Lay flat in the shade to dry. Avoid contact with rough surfaces as this can cause pulling on the swimwear. Some sun lotions or oils may mark or damage the swimwear. We recommend you rinse immediately after use. Please be gentle with sequins and beads - any heavy pull or snag can cause them to fall off and MELOX does not take responsibility for this. We provide you with a few extra sequins and beads to patch up any snags. Sequins may also discolour over time under the effect of chlorine. Please be aware ladies.  

What is your returns policy?

Please visit our returns page for the full rundown!

Can I return items bought on sale?

No, unfortunately all sale items are final and can not be returned or exchanged.